Effective Date: 30/01/2026
These Terms and Conditions apply to all purchases, website use, and transactions conducted through:
Website: GartenJardin.com
Company Name: International Systems & Equipment Ltd
Registered Address: Cabra Business Park, Thurles, Co. Tipperary, E41 WY66, Ireland
Email: hello@gartenjardin.com
By accessing this website or placing an order, you agree to be legally bound by these Terms and Conditions.
1. Business Information
GartenJardin.com operates as an online retailer supplying:
- Garden machinery parts
- Accessories
- Equipment components
We sell to customers located in:
France, Germany, Belgium, Spain, Italy, Netherlands, Sweden, Norway, Finland, Denmark, Portugal, Switzerland, Poland, Czech Republic, United Kingdom, Canada, United States.
2. Acceptance of Terms
By using this website, you confirm that:
- You are legally capable of entering a binding contract
- You agree to comply with these Terms
- You accept that these Terms apply to all orders placed through GartenJardin.com
If you do not agree, you must not use this website.
3. Products and Compatibility
We supply technical machinery parts. Customers are solely responsible for ensuring:
- Correct part selection
- Compatibility with their equipment
- Verification of part numbers before purchase
GartenJardin.com is not liable for incorrect orders made by customers.
Product images are for reference only. Actual items may vary slightly due to manufacturer changes.
4. Pricing and Payment
All prices displayed are in Euro (€) unless stated otherwise.
We reserve the right to:
- Modify prices at any time
- Correct pricing errors
- Cancel orders where incorrect pricing has occurred
Payment must be made in full before dispatch.
Accepted payment methods are displayed at checkout.
5. Order Confirmation and Acceptance
Submitting an order does not constitute acceptance.
Orders are only accepted once:
- Payment is confirmed
- Stock availability is verified
- Dispatch is approved
We reserve the right to refuse or cancel any order, including in cases of:
- Pricing errors
- Stock limitations
- Suspected misuse or fraud
- Incorrect customer information
If cancelled, a refund will be issued where applicable.
6. Shipping Policy
Shipping is available only to the countries listed on our website.
Free Shipping
Free standard shipping applies to orders over €200, excluding:
- Deck Shells
- Oversized or heavy goods
Oversized items may incur additional delivery charges regardless of order value.
Delivery times are estimates only. GartenJardin.com is not liable for courier delays.
7. Customs and Import Duties
For deliveries outside the EU (including UK, Norway, Switzerland):
- Customs duties and taxes may apply
- These charges are the responsibility of the customer
Refusal to pay customs fees may result in:
- Return of the parcel
- Reduced refund due to handling and shipping costs
8. Returns and Refunds
Customers may request returns within 14 days of delivery, subject to strict conditions.
Returns are only accepted if:
- Item is unused, unopened, and resalable
- Item has not been installed or test-fitted
- Original packaging is intact
Non-returnable items include:
- Special-order parts
- Installed items
- Electrical parts once opened
- Clearance goods
Return shipping is paid by the customer.
Refunds may be reduced due to restocking or handling costs.
Full details are contained in our separate Return & Refund Policy.
9. Faulty or Incorrect Goods
Claims for damaged, faulty, or incorrect items must be reported within 48 hours of delivery.
We may require:
- Photographic evidence
- Return inspection prior to replacement/refund
Remedies (replacement, repair, or refund) will be provided at our discretion in accordance with applicable law.
10. Warranty Disclaimer
Unless otherwise stated, products are supplied with manufacturer warranties only.
GartenJardin.com provides no additional warranty beyond legal obligations.
We do not guarantee that parts will fit equipment unless explicitly confirmed in writing.
Improper installation or misuse voids all liability.
11. Limitation of Liability
To the maximum extent permitted by law:
GartenJardin.com shall not be liable for:
- Incorrect part selection by the customer
- Business downtime or equipment failure
- Indirect or consequential damages
- Loss of profits or revenue
- Installation errors or misuse
Our liability is strictly limited to the value of the product purchased.
12. Website Use
Users must not:
- Misuse the website
- Attempt unauthorised access
- Introduce viruses or malicious code
- Copy or exploit website content for commercial purposes
We reserve the right to restrict access at any time.
13. Intellectual Property
All website content, including:
- Text
- Images
- Logos
- Product descriptions
is the property of GartenJardin.com or its licensors and may not be reproduced without permission.
14. Privacy and Cookies
Use of this website is also governed by our:
- Privacy Policy
- Cookies Policy
Google Analytics and marketing tools may be used as outlined in those policies.
15. Force Majeure
We shall not be liable for delay or failure caused by events beyond our control, including:
- Courier disruptions
- Supply shortages
- Natural disasters
- Customs delays
- System outages
16. Governing Law and Jurisdiction
These Terms are governed by the laws of:
Ireland
Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.
17. Contact Information
For all legal or customer service enquiries:
GartenJardin.com
International Systems & Equipment Ltd
Cabra Business Park
Thurles, Co. Tipperary
E41 WY66, Ireland
📩 Email: hello@gartenjardin.com